Issues
Triage
The AI agent proposes. You decide.
Triage is a short, prioritized list of things the agent thinks need attention. It is produced by a background investigation that reads sensor patterns, open work orders, and maintenance history.
Each item explains what is happening, why it matters, and what the agent proposes:
Pump 4 vibration is drifting. RMS has been climbing for 36 hours and is now 18% above its normal band. The same pattern preceded the bearing failure on Pump 2 last October. There is an open work order on Pump 4 from three weeks ago that was never closed out. Recommend opening a maintenance issue.
Four responses
- Accept turns the item into a work order, pre-filled with the agent's analysis.
- Reassign does the same but routes it to a specific person.
- Dismiss tells the agent this one does not matter. Dismissed items become training signal for what you actually care about.
- Argue sends it back. The agent re-investigates against live data. Over time, this teaches the agent your thresholds and priorities.